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Retail

How do we move retail from today’s uncertainty to tomorrow’s resiliency? Adaptive Retail—for new climates, new expectations and new ways of working.

Adaptive retail is the new imperative for retailers. With global disruption, external pressures and responsibilities, retailers need to be able to adapt—fast. Adapting means evolving, and evolution is how to stay resilient.  Meet with our team to learn about our deep retail experience and case studies.  In addition, our Microsoft licensing program provides the the same discounts, credits, and benefits as a Microsoft MCA agreement.  Contact us today to discover how we can help you prepare for the digital future.

Deliver personalized customer experiences, empower your employees, optimize supply chains, and reimagine retail across multiple channels with Microsoft Azure.

Azure for Retail

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Learn how multichannel retailers are transforming with Azure.

Use cloud-based technology built on a secure, scalable infrastructure to delight customers with personalized experiences, gain visibility across your end-to-end supply chain, and unlock innovative business models and ideas.

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Know your customers.

Loblaw uses Azure and Azure AI to securely store and process data. They were able to redesign their customer data by taking apart siloed information, anonymizing, aggregating, and building out a feature to customize offers.

Upgrade your supply chain.

Starbucks uses Azure to intelligently sequence mobile and in-person orders, ensuring maximum production capacity and happy customers.

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Reimagine retail.

Migros instantly monitors the amount and stock status of fruits and vegetables on shelves and generates alarms about their condition using Azure and Azure AI, making sellout and automatic order situations easy to manage.

Explore how Azure is shaping the future of retail.

Personalization

Create a 360-view of the consumer everywhere they go to drive more relevant offers and recommendations, grow revenue, and improve customer experience. Consolidate disparate customer data sources to effectively target advertisements and product information across multiple channels. Detect and respond to changes in customer behavior.

Supply Chain Visibility

Omni-Channel Optimization

Create efficiencies that provide a fast, seamless, and personalized end-to-end journey to meet ever-growing customer service expectations. Optimize and reduce supply chain risk to enhance product and service delivery with advanced insights and analytics, improving planning, fulfillment, material sourcing, and logistics.

Provide a smooth, frictionless customer journey that lets customers switch platforms, devices, and channels. Enable customers to receive dynamic content, including augmented and mixed reality experiences. Delight in-store customers with point-of-sale devices that deliver richer interactions and extensive product consistency.

Rodney McMullen, Kroger Chairman &
Chief Executive Officer

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"Kroger is building a seamless ecosystem driven by data and technology to provide our customers with personalized food inspiration. We are identifying partners through Restock Kroger who will help us reinvent the customer experience and create new profit streams that will also accelerate our core business growth. We are excited to collaborate with Microsoft to redefine grocery retail."

Retail Solution Assessment Offers

Microsoft Solution Assessments are free engagements delivered by Henson Group and combine our highly skilled technical team and modern technology to provide deep organizational insights to make informed IT decisions aligned to business strategy. Whether you are doing business on-premise, in the cloud, or a hybrid environment, we have a Solution Assessment that can support you in securing and optimizing your current IT estate and lay a scalable foundation for business growth.

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​Henson Group helps the retail industry increase cash flow with our free migration, free consumption, and licensing discounts. At the same time, we also reduce the risk of migrating to the cloud because we are Microsoft Certified Cloud Experts, have years of retail experience, and provide you with unlimited support.

Free Migration & Training
1.

Henson Group migrates and optimizes your application for Azure. At the same time, our architects train your team on best practices for building applications in Azure and other Microsoft cloud platforms.

2.
Revenue
Acceleration

We will help you increase your revenue by doing all the hard work of launching your application in Microsoft's MarketPlace and AppSource - allowing you to co-sell with Microsoft and Henson Group's global sales teams.

3.
Infra Support
& Ops

As an Azure Expert MSP, we provide IT administration, management, and monitoring of your infrastructure, along with free Microsoft Premier support. This allows you to focus on your Dev while we handle the Ops.

Here are some of our Retail clients:

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Chris Weber

CVP of SMC

Microsoft Corporation

I love what the Henson Group has done to innovate with their free migration offer, which not only helps migrate customers but also supports them after the sale.

Take your company to the next level:

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  WHO WE ARE

  • We started with one employee and now have 200+

  • We are an award-winning firm

  • We grew from a start-up to a global company

  • We reduce risk for clients with our expert status

  • We are forward-thinking, believing in "we" over "I"

  • We obsess over customer experiences

  • We actively pursue diversity, equity, and inclusion

  • We provide only the best services and pricing

  • We value our clients and love what we do

  • We adore our employees

  • We are a carbon-neutral company

  • We hold our partners in the highest esteem

  • We are curious about everything

  • We stop at nothing to deliver the best results

  • We are thought leaders among peers in our industry

  • We compensate all employees equitably

  • We have equal women to men in senior leadership

  AREAS OF EXPERTISE

  • Cloud and on-premise licensing

  • Server migrations to the cloud

  • Cloud-native application development gurus

  • Deep AI/ML/IoT know-how

  • Container deployment leaders

  • Email, IM, and Phone migrations to the cloud

  • CRM deployments in the cloud

  • Managed Services for IaaS/PaaS/SaaS

  • Cloud security assessments

  • Cloud performance and cost optimizations

  • Full security team and services for pen testing

  • Outsourced IT provider and staff augmentation

  • End-user helpdesk and device support services

  • Power Platform architects and consultants

  • Virtual Desktop provider and consultants

  • HoloLens application developers

  • Specialists in Linux and OSS