top of page

Intelligent

Managed
Services

bottom-blue-section.png

What Is Intelligent Managed Services?

Data Driven Monitoring and Reporting of your cloud environments so you know what is happening with spend, resources, and security in your Microsoft Cloud Services.  

What You Get

  • Break Fix Support

  • Azure Service Monitoring

  • Virtual Machine Management

  • Security Management

  • Backup Management

  • Disaster Recovery Management

  • Monthly Service Review

  • Quarterly Cloud Optimization Assessment

Advisory

  • Monthly Service Report

  • Quarterly Architecture Review

  • Cloud Strategy Advisory Services

Support Management

  • Availability Management

  • Backup and Restoration (Servers and DB)

  • Problem Management

  • Incident Management

  • Network Management

  • Storage and Archive Management

  • Disaster Recovery Support

  • Event Management

  • Operating System Patch Management

  • Request Fulfillment

  • Service Level Management

  • Cloud Infrastructure Monitoring

Advanced Support

  • Application Performance Monitoring

What You Get

Monthly Report

Monthly, we provide a report on your Azure Environment including inventory, costs, recommendations, network diagrams, and full configuration details, enabling you to make decisions on optimizing your environment.

24/7/365 Support

When something goes wrong, you want it resolved quickly and efficiently. Our support team has the experience to quickly resolve issues, and our Microsoft Premier Agreement ensures we provide the very best support .

Easy Self-Service

Our management portal provides details on-demand regarding costs, inventory, and improvement recommendations.

bottom-blue-section.png

Intelligent Modern Work

The Henson Group’s Intelligent Modern Workplace Managed Services strives to deliver best in class support using data driven decisions and recommendations for our clients ensuring business success with M365/O365.

What Is 

Intelligent Managed Services?

The Henson Group’s Intelligent Azure Managed Services strives to deliver best in class support using data driven decisions and recommendations for our clients ensuring business success in Azure.

Enter Your Info Below to Learn More About Our Intelligent Managed Services

What You Get

  • Managing all user additions and changes

  • Maintain your Azure AD Connect

  • Ensure MFA is enforced in your M365/O365 environment

  • Manage Exchange Online

  • Manage Microsoft Teams

  • Manage SharePoint Online

  • Modern Workplace Security and Data Loss Prevention

Our Advanced Tier Services

Ensure optimal application performance through our Application Performance Monitoring service that tracks the performance of your applications. Includes comprehensive performance monitoring and AI/ML driven alerts when performance is suboptimal. 

Intelligent Azure Application Monitoring Service

Improve your Azure Security monitoring through the deployment of Azure’s Native SIEM tool that can monitor all Azure services including Platform Services such as Azure SQL and Application Services. 

Intelligent Advanced Security Threat Detection and Response
bottom-blue-section.png

Intelligent Managed AI Solutions

What You Get

  • Identify generative AI use cases in a discovery workshop

  • Deployed POC of customer-defined generative AI use case via Customer Azure Subscription Documentation and knowledge transfer

  • Experienced AI experts to guide your team along the scenario refinement & feature definition path

  • Proposal for implementation of production solution - a new anchor will also have to be added to this page

bottom-blue-section.png

Intelligent Azure

The Henson Group’s Intelligent Azure Managed Services strives to deliver best in class support using data driven decisions and recommendations for our clients ensuring business success in Azure.

Get Started

Today

Contact a cloud specialist to start your journey!

Our Core Services

Intelligent Azure

Our teams will provision and manage services, resolve issues, and be your trusted Intelligent Azure Advisor by providing data-driven recommendations on improving your Azure performance, lowering your Azure spend, and fortifying your Azure security posture.

Intelligent Modern Workplace

A plan for our customers who want to focus on running their business instead of supporting Microsoft 365 products. It offers 24x7 support for all Modern Workplace Products.​

Intelligent Managed AI Services

Unlock the full potential of AI without the complexities and challenges. Our Intelligent Managed AI Services offer comprehensive support for implementing and maintaining AI technologies, so you can focus on innovation and business growth.

Intelligent NOC Services

Are you looking to start using Azure, but don't know where to begin? Our NOC services can help you quickly and securely set up an Azure environment.

Intelligent Help Desk

Discover our Intelligent Azure Help Desk Managed Services for seamless end-user support. We cover Microsoft Office, web browsers, email clients, and PC hardware, ensuring your organization's productivity stays on track.

Cloud Support

bottom of page