Henson Protect
Managed Services for Azure, M365, Security & Applications
Giving You Peace of Mind
24/7/365 Security & Support for end users and IT administrators
For 20 years, Henson Group's managed services have helped companies manage their entire IT environment or specific workloads. Unlike most MSPs, we offer straightforward pricing and at a fraction of the cost of other providers. Additionally, we include free Microsoft Premier for escalations (Avg. value of $100,000). Augmenting your company with Henson Group and Microsoft Premier Support ensures less business interruption when things go wrong in the cloud.
What Makes Us Different?
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1 of 75 Azure Expert MSPs globally
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Simple and transparent pricing
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Monthly or annual agreements
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Free Microsoft Premier Support
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Coverage for IT, end-users, and security
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MFA, SSO, and deep security protection
Benefits of Henson Protect
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Support for all or part of your IT
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Global 24/7/365 award-winning support
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Online access to tickets and reports
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State of the art platform and tools
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ITIL based managed services
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Multi-vendor and cloud support
Henson Group actively maintains and monitors your servers, VMs, PaaS/SaaS, M365, devices, network, and security environments while providing a predictable monthly cost. Our skilled experts are an extension of your IT team but work 24/7/365. This enables you to focus your IT team on revenue generation and away from maintenance.
Let us be an extension of your IT Team 24/7/365.
Henson Protect for Azure
Henson Group’s Managed Services reduces TCO for on-premise and cloud environments while providing a predictable monthly cost. Henson Group's skilled experts act as an extension of your IT team, enabling CIOs to reallocate key IT skill sets to gain competitive advantage through improved processes and systems. Our MSP pricing is simple and transparent starting at $100 per VM/Server and $25 per PaaS/SaaS service.
Packages available for customers with 10VMs or more. Less than 10 VMs? Contact us for special pricing.
Essentials
Elite
Monitoring and alerting for VMs in any cloud
Monitoring and alerting for physical servers
Windows Server 2003 and higher supported
Support for Linux OS (Ubuntu, RedHat, CentOS, and Fedora)
Windows OS server patching
Custom notification methods based on alert severity
Escalation path to Microsoft Premier Support
Optional add-ons PaaS/SaaS monitoring and advisory
Monthly executive reports and recommendations
Online access to view tickets, alerts, and reports
Troubleshooting and remediation of alerts
Remediation of issues degrading server performance
Customizations to alerts and thresholds
Change management process using ITIL
Root cause analysis for requested incidents
Computer and storage upgrades and modifications
Implementing premium/managed/redundant disks
Monitoring specifically for AD, SQL, IIS, and Exchange Servers
Custom monitoring and alerting for 3rd party applications
$100 / VM
$25+ / PaaS Service
$250 / VM
$25+ / PaaS Service or
25% of consumption
Henson Protect for M365
Let us manage all or co-manage your M365 environment with our cloud-managed services offered around the clock. We monitor, scan, report, update patches, integrate, and align network operations with your business objectives.
M365
Administration
M365
Administration
& End-User
Help Desk
User, group, and distribution list management
Continuous licensing and billing optimization
Basic Support for AAD, Exchange, SharePoint, and Teams Monitoring and resolving issues with Azure AD Connect
Escalation path to Microsoft Premier Support
Optional add-ons for SSO, ATP/ATA, Intune, and Advisory
Online access to view tickets, alerts, and reports
Support for both Microsoft and Apple PCs
Thin Client, VDI, and AWS Workspaces supported
Computer performance troubleshooting
Resolution of network or Wi-Fi problems
All Microsoft 365 desktop and web applications
Support for Chrome, Microsoft Edge/IE, Firefox, and Safari
Software installations and reinstallations
Local and network printing issues
OneDrive, Box, Dropbox, and local file/folder access issues Scanning and removal of viruses/malware
$15 / User
Per Month
$115 / User
Per Month
Henson Protect for Security
From Cloud, on-premise, and end user security, our security services and MSP team provides a full range of services to help clients ensure their data is safe wherever it resides. Best of all, our pricing is simple and transparent starting at $50 per device.
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Deep system-level monitoring for endpoints
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Real-time security alerting and response
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Intrusion detection and response using best-in-class SIEM
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Network and suspicious login activity monitoring
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Webroot Secure Anywhere DNS Protection
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Daily compliance reporting for PCI, HIPAA, and NIST 800
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Event correlation detection for malicious events
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Alerting on changes to AD groups with privileged access
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Advanced profiling, risk scoring, and identification of gaps in coverage
Security Plan
Pricing:
$50/Server/Month
$80/Network Device/Month
$50/Desktop-Laptop/Month
Security Add-Ons
Pricing:
Custom based on users,
tools, and frequency
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Monthly security awareness training
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Monthly email phish testing
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Penetration testing
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Email protection
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SaaS/PaaS security
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Application security code review
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SOC assistance for incident response
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Rights management and information protection
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VPN and remote access
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Forensics gathering, analysis, and response
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Server hardening monitoring and recommendations
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Management of security tools and procedures
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Vulnerability testing per public/private IP
Henson Protect for Applications
Let us manage all or co-manage your devices or PC with our cloud-managed services offered around the clock. We monitor, scan, report, update patches, integrate, and align network operations with your business objectives.
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Separate security container for corporate files and apps
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Easy device enrollment for corporate and BYOD
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Centrally deploy and report on software updates
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Support for iOS, iPadOS, Windows, macOS, and Android
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Remote device management and wipe
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Interactive company application catalog
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Hardware and software inventory and reporting
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Enforcement of standard security policies
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Malware protection and troubleshooting
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Online access to view tickets, alerts, and reports
Device and PC Management
Pricing:
$50/Device/Month
Managed Backup for
M365 and Azure
Pricing:
Varies based on
frequency and size
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Full Virtual/Physical backups
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Virtual/Physical machine snapshots
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Individual file and folder restore
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Backup for Microsoft Teams
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Exchange mailbox and archive backups
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SharePoint backup for sites and files
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OneDrive file and folder restore
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Customizable policies and scheduling
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Detailed scheduling and retention policies
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Continuous backup monitoring and alerting
Why Buy Cloud From Us?
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Equal cloud and on-premise software pricing to Microsoft
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Free 24/7/365 Microsoft Premier Support
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Free MSP services for VMs/PaaS/SaaS and security (max of 10 items)
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Three-month complimentary subscription to CloudCheckr
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Zero-cost advisory and guidance on architecture and new features
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Quarterly cost, security, and performance assessments
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Microsoft Surface third-party hardware and software
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Consumption credits and discounts available on all prepaid agreements