Rectangle-2-copy.png

Henson Protect
Managed Services for Azure, M365, Security & Applications 

Giving You Peace of Mind

24/7/365 Security & Support for end users and IT administrators

bearded-confident-maintenance-engineer-in-white-sh-2021-10-06-22-12-22-utc.jpg

For 20 years, Henson Group's managed services have helped companies manage their entire IT environment or specific workloads. Unlike most MSPs, we offer straightforward pricing and at a fraction of the cost of other providers. Additionally, we include free Microsoft Premier for escalations (Avg. value of $100,000). Augmenting your company with Henson Group and Microsoft Premier Support ensures less business interruption when things go wrong in the cloud.

What Makes Us Different?

  • 1 of 75 Azure Expert MSPs globally

  • Simple and transparent pricing

  • Monthly or annual agreements

  • Free Microsoft Premier Support

  • Coverage for IT, end-users, and security

  • MFA, SSO, and deep security protection

Benefits of Henson Protect

  • Support for all or part of your IT

  • Global 24/7/365 award-winning support

  • Online access to tickets and reports

  • State of the art platform and tools

  • ITIL based managed services

  • Multi-vendor and cloud support

customer-service-executives-working-in-call-center-2021-08-28-18-32-30-utc.jpg
Business Plan
business-meeting-P48JELW.jpg
Henson-Protect---Azure-Packages---2022.jpg

Download our PDF to learn more on our Managed Services packages and pricing

In a Meeting
In a Meeting
Business Meeting

Henson Group actively maintains and monitors your servers, VMs, PaaS/SaaS, M365, devices, network, and security environments while providing a predictable monthly cost. Our skilled experts are an extension of your IT team but work 24/7/365. This enables you to focus your IT team on revenue generation and away from maintenance.

Let us be an extension of your IT Team 24/7/365.

 
Digital-Crimes-Unit_960.jpg

Henson Protect for Azure

Henson Group’s Managed Services reduces TCO for on-premise and cloud environments while providing a predictable monthly cost. Henson Group's skilled experts act as an extension of your IT team, enabling CIOs to reallocate key IT skill sets to gain competitive advantage through improved processes and systems. Our MSP pricing is simple and transparent starting at $100 per VM/Server and $25 per PaaS/SaaS service.

Packages available for customers with 10VMs or more. Less than 10 VMs? Contact us for special pricing.

Essentials

Elite

Monitoring and alerting for VMs in any cloud  

Monitoring and alerting for physical servers

Windows Server 2003 and higher supported

Support for Linux OS (Ubuntu, RedHat, CentOS, and Fedora)

Windows OS server patching

Custom notification methods based on alert severity

Escalation path to Microsoft Premier Support

Optional add-ons PaaS/SaaS monitoring and advisory

Monthly executive reports and recommendations  

Online access to view tickets, alerts, and reports

Troubleshooting and remediation of alerts

Remediation of  issues degrading server performance

Customizations to alerts and thresholds

Change management process using ITIL

Root cause analysis for requested incidents  

Computer and storage upgrades and modifications  

Implementing premium/managed/redundant disks  

Monitoring specifically for AD, SQL, IIS, and Exchange Servers  

Custom monitoring and alerting for 3rd party applications

$100 / VM
$25+ / PaaS Service

$250 / VM
$25+ / PaaS Service or
25% of consumption

People Working in Open Office

Henson Protect for M365

Let us manage all or co-manage your M365 environment with our cloud-managed services offered around the clock. We monitor, scan, report, update patches, integrate, and align network operations with your business objectives.

M365
Administration

M365
Administration
& End-User
Help Desk

User, group, and distribution list management

Continuous licensing and billing optimization

Basic Support for AAD, Exchange, SharePoint, and Teams Monitoring and resolving issues with Azure AD Connect

Escalation path to Microsoft Premier Support

Optional add-ons for SSO, ATP/ATA, Intune, and Advisory

Online access to view tickets, alerts, and reports

Support for both Microsoft and Apple PCs

Thin Client, VDI, and AWS Workspaces supported

Computer performance troubleshooting

Resolution of network or Wi-Fi problems

All Microsoft 365 desktop and web applications

Support for Chrome, Microsoft Edge/IE, Firefox, and Safari

Software installations and reinstallations

Local and network printing issues

OneDrive, Box, Dropbox, and local file/folder access issues Scanning and removal of viruses/malware

$15 / User
Per Month

$115 / User
Per Month

 
 
Monitoring Room

Henson Protect for Security

From Cloud, on-premise, and end user security, our security services and MSP team provides a full range of services to help clients ensure their data is safe wherever it resides. Best of all, our pricing is simple and transparent starting at $50 per device.

  • Deep system-level monitoring for endpoints

  • Real-time security alerting and response

  • Intrusion detection and response using best-in-class SIEM

  • Network and suspicious login activity monitoring

  • Webroot Secure Anywhere DNS Protection

  • Daily compliance reporting for PCI, HIPAA, and NIST 800

  • Event correlation detection for malicious events

  • Alerting on changes to AD groups with privileged access

  • Advanced profiling, risk scoring, and identification of gaps in coverage

Security Plan

Pricing:     
$50/Server/Month                         
$80/Network Device/Month                    
$50/Desktop-Laptop/Month

Security Add-Ons

Pricing:     
Custom based on users,
tools, and frequency

  • Monthly security awareness training

  • Monthly email phish testing

  • Penetration testing

  • Email protection

  • SaaS/PaaS security

  • Application security code review

  • SOC assistance for incident response

  • Rights management and information protection

  • VPN and remote access

  • Forensics gathering, analysis, and response

  • Server hardening monitoring and recommendations

  • Management of security tools and procedures

  • Vulnerability testing per public/private IP

business-people-using-digital-tablet-together-outd-2021-08-26-16-33-09-utc.png

Henson Protect for Applications

Let us manage all or co-manage your devices or PC with our cloud-managed services offered around the clock. We monitor, scan, report, update patches, integrate, and align network operations with your business objectives.

  • Separate security container for corporate files and apps

  • Easy device enrollment for corporate and BYOD

  • Centrally deploy and report on software updates

  • Support for iOS, iPadOS, Windows, macOS, and Android

  • Remote device management and wipe

  • Interactive company application catalog

  • Hardware and software inventory and reporting

  • Enforcement of standard security policies

  • Malware protection and troubleshooting

  • Online access to view tickets, alerts, and reports

Device and PC Management

Pricing:     
$50/Device/Month

Managed Backup for
M365 and Azure

Pricing:     
Varies based on
frequency and size

  • Full Virtual/Physical backups

  • Virtual/Physical machine snapshots

  • Individual file and folder restore

  • Backup for Microsoft Teams

  • Exchange mailbox and archive backups

  • SharePoint backup for sites and files

  • OneDrive file and folder restore

  • Customizable policies and scheduling

  • Detailed scheduling and retention policies

  • Continuous backup monitoring and alerting

 

Why Buy Cloud From Us?

Business Conference
  • Equal cloud and on-premise software pricing to Microsoft

  • Free 24/7/365 Microsoft Premier Support

  • Free MSP services for VMs/PaaS/SaaS and security (max of 10 items)

  • Three-month complimentary subscription to CloudCheckr

  • Zero-cost advisory and guidance on architecture and new features

  • Quarterly cost, security, and performance assessments

  • Microsoft Surface third-party hardware and software

  • Consumption credits and discounts available on all prepaid agreements