At Henson Group, nothing is more important than the health and well-being of our customers, our employees, and our worldwide community. As the situation with COVID-19 unfolds, we’re committed to giving you the support and resources to navigate this challenging time.

Our Current COVID-19 Relief

  • Azure Cost Reduction Assessments

  • Free Teams and WVD deployments & training

  • Invoice Financing for Customers 

  • Monthly Azure RI Financing

Contact us today for COVID-19 relief

A Letter from our CEO Greg Henson

Dear Valued Customer,

 

COVID-19 has emerged as an unprecedented challenge. On behalf of Henson Group, We want to extend a personal note to let you know how we as a global company are working to protect our employees, customers and partners. Health and safety remain our topmost priority.

 

We are committed to being responsive to the needs of our customers as this dynamic situation evolves. We are monitoring this situation and providing updates to our teams with the necessary information and protocols to ensure minimum disruptions and to make sure we are doing everything we can to offer you the support you need.

 

The plans we have in place are designed to ensure our continued service including our 24/7/365 managed services team. All our systems and tools are cloud-based, allowing employees to work from home. As of last week we also implemented "Full-Remote" policy for all employees to minimize the impact to employees and society.

 

Henson Group has a detailed crisis management plan and our pandemic management procedures are in place to reduce potential healthcare risks. In the coming days and weeks, we will continue to update you on the steps we are taking.

 

Here are some steps Henson Group has taken to address the risk of COVID-19:

  1. All our employees are working from home & have high-speed internet with VOIP calling via Teams.

  2. Monitoring of our MSP team working remotely and ensuring we are servicing tickets promptly.

  3. We have established a COVID-19 Task Force that meets regularly to evaluate our efforts and to maintain our focus on virus prevention and the well-being of our associates. We are working to ensure the concerns of associates related to COVID-19 are addressed and that their questions are answered.

  4. Our laptops and devices are company-owned with robust Group Policies, security, MDM, bitlocker, passwords, and other security measures.

  5. Warn employees to watch for coronavirus scams and phishing emails.

We ask for your patience as the impacts of COVID-19 unfold, and we will continue to communicate with you in a timely and transparent way. Don’t hesitate to reach out to us with questions or concerns.

 

I also want to highlight and applaud the work that many of our clients are doing with us to serve the needs of our communities. Henson Group has donated to the Salvation Army to stock quarantine centers and is encouraging employees to donate canned goods to local food banks. Although we are operating in an unparalleled time, we remain steadfast in our commitment to be fully available to our clients, people, and communities as we work together through these challenges.

 

Thank you,

Greg Henson

President & CEO

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