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Home > Consulting > By Technology > Unified Communications

 

  THG Unifies Communications Services

Microsoft Unified Communications technologies offer customers choices in how their communications and collaboration software is delivered, managed, and maintained. UC technologies use the power of software to deliver complete communications—messaging, voice, and video—across the applications and devices that people use every day.

Microsoft Gold Certified Partner The Henson Group, Inc., provides a practice dedicated to Microsoft UC technologies for integrating the experiences you associate with the telephone—phone calls, voice mail, and conferencing—the work you do on a computer—documents, spreadsheets, instant messaging, e-mail, and calendars—offering the power to fundamentally change the way people work.

The Henson Group’s UC practice focuses on three key technologies: Microsoft Exchange Server, Microsoft SharePoint Server, and Microsoft Office Communications Server (see further down for service descriptions).

WHAT WE CAN DO FOR YOU: OFFICE COMMUNICATIONS SERVER 2007

Design & Deployment Services: Custom enterprise IM solutions featuring log-ging, archiving, file transfer, audio/video conferencing, app sharing, and teleph-ony. Also: application integration; enhanced manageability and security con-figuration; infrastructure design enhancement; and more.

Advanced Custom Configurations: Services include Windows Messenger configu-ration and client distribution; DNS server configuration; expanding AD schema; LCS Server Console; and more. THG provides performance tuning, security con-siderations, capacity, federation, remote access, and archiving planning.

IM Strategic Review: THG will present recommendations for designing a Live Communications Server IM and presence infrastructure system, identifying net-work infrastructure, hardware, AD, and administrative considerations.

WHAT WE CAN DO FOR YOU: MICROSOFT EXCHANGE SERVER 2007

Logical & Physical Architecture: Exchange architecture based on routing topology, Inter-net e-mail, secure e-mail, server admin reqs, and backup/failover with geo-clustering.

Remote Access: THG will implement Outlook Web Access to provide easier use, speed, and greater security for remote users, via any browser-based computer.

Migration Services: For existing users, The Henson Group’s consultants provide migration strategies for achieving maximum functionality with minimum inconvenience.

High Availability Review: THG offers a unique review to provide practical advice for improving/protecting messaging infrastructures. This program is an advanced version of Microsoft’s Exchange Health Check, developed and delivered by some of Microsoft’s best Exchange architects, who now staff THG’s Messaging Practice. For more information click the following button:
 
Upgrading and Coexistence: Migration planning from Lotus Notes/GroupWise. Consult-ants provide expertise on upgrading to Exchange 2007 from previous versions, including deployment of the AD Connector and other directory synchronization techniques.

WHAT WE CAN DO FOR YOU: MICROSOFT SHAREPOINT SERVER 2007

MOSS 2007 “Test Drives”/Upgrade Planning: This one-day business/technical review includes discussions on key capabilities, critical features, enhancements, high-impact demos, and an architecture session to map out the upgrade/deployment scenario.

Systems Deployment Planning: THG details the info needed for a deployment, incl. capacity planning calculations to determine hardware and software requirements, anti-virus concerns, network configurations, scalability considerations, and supportability.

Knowledge Management Planning: THG reviews existing doc management, workflow, existing content, user roles, indexing, search, and portal requirements. Then, THG pro-vides a Taxonomy and Workflow Design to structure and organize documents better.

Site Design and Implementation: THG customizes the design to match your brand colors and logos, while also setting site topics, alerts, listings, surveys, audiences, document management, version controls, and more.

Custom Search Strategies: THG extends MOSS to integrate with existing portals, file shares, and email systems, so info is aggregated/ accessible through a single gateway.

Application Integration and Workflow: Custom web parts development to gather, present, and modify info from internal/external sources. THG migrates paper forms into InfoPath for electronic tracking, monitoring, and approval.

 
 

 THG Unified Communications Case Studies